Shipping policy
At [nuvyraa], we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for full details.
1. Order Processing Time
- Orders are processed on business days (Monday to Saturday, excluding public holidays).
- Orders placed after business hours will be processed the next working day.
- During peak seasons or sales, processing times may be slightly extended.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping β Delivery within [2-4 BUSINESS DAYS]
- Express Shipping (if available) β Delivery within [5-7 BUSINESS DAYS]
Shipping method availability may vary depending on your location.
3. Shipping Costs
Shipping charges are calculated based on your order and location.
- Standard Shipping: [FREE OF COST]
-
Express Shipping (if available): [RS,100]
Final shipping charges will be displayed at checkout before payment.
4. Delivery Timeframes
Estimated delivery times:
- Domestic Orders: [4-7 BUSINESS DAYS]
- International Orders (if applicable): [7-15 BUSINESS DAYS]
Please note:
- Delivery times are estimates and may vary due to unforeseen circumstances.
- Remote areas may experience slightly longer delivery times.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking link via email or SMS.
- Tracking details will be shared within [1-2 HOURS] after dispatch.
- You can use this link to monitor your shipment in real time.
6. Delivery Issues & Delays
While we aim for timely delivery, delays can happen due to:
- Weather conditions
- Courier partner delays
- High order volume
- Incorrect shipping details
If your order is delayed beyond the expected timeframe, please contact us at [EMAIL ADDRESS].
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address is accurate at checkout.
- We are not responsible for delays or losses caused by incorrect addresses.
- If a delivery fails due to incorrect details, re-shipping charges may apply.
8. International Shipping (If Applicable)
We may offer international shipping to select countries.
- Delivery time: [7-15 BUSINESS DAYS]
- Shipping charges: Calculated at checkout
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
9. Lost or Damaged Packages
If your order arrives damaged or is lost in transit:
- Contact us within [2 DAYS] of delivery
- Provide order details and photos (if applicable)
We will investigate and assist with a replacement or resolution.
10. Contact Us
For any shipping-related queries, feel free to contact us:
π§ Email: nuvyraashop@gmail.com
π Address:Rajasthan, IndiaΒ